Reseller Hosting Features

In reseller hosting, a web hosting provider offers web server storage to third-party (i.e. reseller) at a discount price, who then resell the web server storage to their customers. Typically, resellers are web consultants including web designers, web developers, or system integration company who resell the web hosting as a add-on service to complement their other range of services. Commonly, resellers can receive up to 50 percent discount on the price of a hosting account from the web hosting provider. And resellers are allowed to decide its own pricing structure and even establish its own branding (in other words, reseller setup its web hosting company on the Internet and start selling web hosting plans under its brand).

To the reseller’s customers, the reseller is the web host provider. In cases when technical problems such as server down and access problem arise, the resellers will have to correspond directly with the actual web host provider. Due to the communication process taken place between customer to reseller and from reseller to actual web host provider and back and forth, undoubtedly problems will take longer time to resolve. Unless you are running your own personal website or non-profit website and willing to take the risks of poor support from the reseller, reseller hosting is generally not a good option.
However, the web hosting market today is filled with resellers that sell lowest price web hosting plans. So, how do you tell between a genuine web hosting provider from a reseller? You don’t judge by the availability of toll-free number alone because some web hosting providers even offer their resellers with their own toll-free number for co-branded technical support. When the reseller’s customer calls the number for technical support, the web host uses the reseller’s name so the customer thinks that the support is coming from the reseller directly. Likewise, don’t be fooled by the professional designed website alone because it is extremely easy to create a professional looked business website nowadays.