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• Knowledge
  Base
• Automated
  FAQ Support

Knowledge Base *
Improve customer satisfaction - while saving time and money!

Summary:

The knowledge base tool allows you to have a large, central repository of documentation that can easily be accessed by your site visitors, improving the quality and efficiency of your customer support.

Requirements: No
Control Panel: No
Setup Fee: $995
Monthly Fee: $399

Benefits:

• Increase customer satisfaction.
  Customers quickly find detailed documentation and answers to most questions.
• Easily populate the knowledge base.
  Customers submit questions via the knowledge base, that when answered, are added to the knowledge base.
• Save money on support staff.
  Fewer support staff are needed when customers can find the answers they are looking for online.

Details:

Knowledge Base is an Outsourcing service of Aplus.Net. You can get it in three easy steps:

1. Order the most appropriate package.
2. Reply our KB Service Confirmation Letter and specify customization details in it.
3. You'll receive a link to your own KB on our server in two business days.