Our return policy is that all sales are final.
 

Yes. You may request a deletion of a listing that may be for a closed business or branch. OneList will send the request to the data vendors on your behalf.

If you do not renew after the notices we send, your record will be removed from our "active" file that we provide to the directories. Different sites and distribution partners will treat deactivated OneList listings in different ways according to their policies. Some may keep the listing active and some may delete the record which is beyond our control. OneList will not actively ask the publishers to remove the listing unless you ask us to (if the business is closed or relocated, for example).

Many directories and data providers require the data of the listing to be resubmitted monthly, so we will be resubmitting at least some of your data on a regular basis. Some directories remove listings if they are not actively updated – it also helps keep data fresh and information about your business accurate.

This is to ensure you check your listing for accuracy at least once a year to better serve you and the public. It also assures you that there will be no auto-rebilling activity in place.

As often as you wish through the account login. Remember though, that the directories will not update the information so regularly. OneList is not a venue for promoting “weekly specials” or other data that changes frequently. You may be able to do that via the Coupon Link or other links; this update method is primarily for basic business facts such as name, address and telephone number.

You should ONLY provide information that you want the public to have in order to contact you. We will not share this information directly with marketers or non-directory entities, but we cannot guarantee that the information will not be read online and used for this purpose. Of course the credit card payment information will be held securely and not made public.

We cannot guarantee that a directory will be able to match an enhanced listing like this to their existing data, but we will provide every piece of information to ensure they can do so if at all possible. This includes a date stamp so they know that the information came directly from the business and is most likely newer than their standard data sources.

In order to distribute these effectively we send links to your existing images on your website. The advantage is that if you keep the same file name for the new image, you do not have to resubmit a changed logo or photo. Publishers may display the photos in their pages. We use Google as a benchmark for formatting:

• Each photo must be smaller than 1MB

• Each photo must be under 1024 x 1024 pixels

• Photos must be in one of these formats: JPG, GIF, PNG, TIFF, BMP

Yes, we use Google as the benchmark and they permit 200 characters (including spaces) for descriptions. Anything longer than that would be cut short. This must also be plain text, no special characters like trademark signs, and no HTML code or links. Preferably this should be a clear description of what your business does and not advertising content.

No, most will use only the data elements that they typically publish. Some only publish bare minimum data such as phone number and address, but increasingly they will publish the enhanced data you provide.

You should allow 60 days for your listing to appear. Some directories will change the information within days or weeks, but others do not refresh their data for a month or two. We cannot control that but we can assure you we will make the data available to the publishers and database vendors as quickly as their schedules permit. We will submit your information to the directories within 24 hours of receiving your order, provided the information is complete.

OneList is not "claiming" existing listings in its process and, assuming the data matches, there should be no duplication; in fact when publishers see identical data coming from other reliable sources they can treat it as having more value. Publishers generally give precedence to information verified directly by a business owner, so if you are submitting your business information to directories on your own, you should make sure it is kept up to date.

OneList provides more certainty about its distribution by working with the vendors who provide the underlying databases to the publishers, so it is not possible to deselect specific sites. A principle of OneList is to make the data freely available to all legitimate search engines and directories in the industry in order for the business listings to be distributed. You may, of course, still claim your listing on individual sites if you prefer.

We send the business listing to all the major search engines and directories such as Google, Yahoo, Bing, Superpages and Yellowpages.com. We also submit to 411 Directory Assistance and GPS navigation devices as well as OnStar. This list is constantly expanding as we add more distribution. The current list is available at http://www.merchengines.com.

There are dozens of important directory sites that you would have to send this information to, one at a time, which can take many of your own hours to process. Also, many important venues such as 411 Directory Assistance, Mobile phones and GPS Navigation devices have no way at all for users to submit data. In some cases we have to manually load the information if a directory does not take it electronically. The result for you is that you are in control of your own information and can create a consistent business listing across all of the search engines and directories. We set the price point to be an affordable service while providing a search solution that gets you found in the most important places while saving you time.

OneList is a service that allows you to enter your critical business information one time, and it is distributed and posted to all major online yellow pages, search engines, industry directories and 411 directory assistance providers.