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You guys are my heroes. I have never been taken better care of by any business I have ever dealt with, and I just wanted you to know how much it was appreciated. I just wanted you to know that I am one of the happiest and most extremely satisfied customers you have, and that if you ever need anyone to refer Aplus.Net or send someone an email telling them about my great experience here, do not hesitate to ask me. I have been with four different hosts since 1997, and you guys blow them all away by far. Once again, thanks for your help. I tell everyone I know about you guys. Michael Gevedon
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Dear Aplus.Net: I would like to take this opportunity to let you and everyone reading this how terrific your web hosting is. As a business owner with almost one thousand websites, I know a thing or two about hosting providers. However, when I decided to host our two largest websites — www.search-for-servers.com, a process server directory, and www.quickrepo.com, a repo company directory — we originally chose a host that lured us in with great marketing. This company shall remain unnamed, but I will say that they are one of the largest hosting companies out there, with very well-known and prestigious clients. Based on their clients alone, we figured they must be good. Wow, we were seriously wrong about that. Probably because we were not a big-name company, we were pushed aside, our emails and phone calls went unanswered, and their billing department refused any sort of refunds though they were within their 'guaranteed time for refunds'. At that point, since I'd been already using Aplus.Net to host some of my other sites, I switched both sites to you and have loved it ever since. Whenever we have any problems — which is very rarely, but yes, with so many sites hosted with you, we do occasionally have questions we need answered — your live online support tool gives us instant help. Your support staff handles all our concerns quickly, with friendly and helpful attitudes. Over the years, I have had numerous clients utilize your web hosting through my web design and SEO firm, DMG Computer. Every new client I have, I set-up with you guys because your service is the best out there. I should have listened to my own advice when I launched those sites, and will do so in the future with hundreds more. Thank you again Aplus.Net for being the best hosting company around! David M. Glaeser Jr.
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 "I had been shifting hosting providers for the past few months and it was affecting my company's corporate image. We finally landed with Aplus.Net, and today I need not worry about having to shift to any other hosting provider. Starting from their pre-sales to post-sales, they maintain the utmost professionalism. A truly global company."
Suhas Gopinath
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Boris, We are very pleased with your service and our final product. We have had some friends and family look at our demo and we have received nothing but compliments. Thank you for all your work and patience, Deana
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 I
started my first Website with Aplus.Net in 1999. I am now a Millionaire. Thanks Aplus.Net. I couldn’t have done it without all your help. You are A+
Gregory Chase
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Dear Aplus.Net, Initially, we made the mistake of using a small company that in the end couldn't deliver on a website, costing us time and money. Call Authority then decided to seek a company who could handle all our needs from web hosting to web design. We chose Aplus.Net. Aplus.Net offers us a complete solution for all our web needs. We've been thoroughly impressed with Aplus.Net's great project management team, web design flexibility and overall professionalism in getting us up and running. I've already referred another company to Aplus.Net and their experience has been similar to ours. Call Authority looks forward to a long and prosperous relationship with Aplus.Net Many Thanks, Cameron DeMile
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Dear Aplus.Net, I've been with many, and I mean hundreds of web hosting companies in the past, and the service and product, along with the uptime you've provided and given me is by the far the best I have ever experienced during my six years of being a webmaster. Your pricing also played a great factor to me becoming a very satisfied customer of your company. For $49.99 a month, I am able to get such a great dedicated server with all the features and uptime I need at, for once, a price I can afford. Thank you so much Aplus.Net! :-) Kind Regards,
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I would like to commend Vanessa Rijkards for her dedication and hard work in getting our website, Peaches and Cream Skin Care and Retreat designed! (www.peachesandcreamskincare.com) She went above and beyond to ensure I had numerous choices for layouts, as well as giving me prompt responses to my questions. I will highly recommend Aplus.Net to all of our clients at the spa, and my personal friends too! Thank you for giving our business the opportunity to shine even more! Best Regards,
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I want to express my appreciation for the policing your organization does on new registrations. Of course, working at a bank, I am well aware of the scourge of phishing, but I never gave any thought to how registering that many domains must have looked. It looked fishy to your security team, and the newly registered domains were shut down. Up to this, my attitude was that phishing was something that happens, and that we just have to react when we get hit by the bad guys. Now I see that domain registrars have an important role in mitigating the likelihood of phishing attempts. Well done! Please pass my thanks to everyone at your fine organization. Mick Toothaker
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Just a note to say how pleased we are with your service. Before I found Aplus.Net I spent a lot of time looking for a one stop company that could not only host our site but could also help us to create a new site, maintain it and help us with marketing as well. We are very satisfied. You help to keep us on the leading edge! Sincerely,
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I just took the survey that was linked to from the newsletter. I wanted to say in there just how 100% completely and totally happy I am with the overall service of Aplus.Net. The number one reason that I use Aplus.Net is because of the fantastic customer support & sales staff. 24/7 & always friendly would keep me on as a customer even if your prices weren't as good as they are! Thanks!
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Thanks for your time and clarification, an informative response goes along way. Aplus.Net has been a great hosting company and a pleasure to work with over the past three years. Best Regards,
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I have been in general exceedingly pleased with the service that I have
received from Aplus.Net... So, thanks to you and your team. I will unreservedly recommend Aplus.Net to everyone I know who is searching for a comprehensive, competent -- and attentive -- internet server. All the best,
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I just want to let you know how well my web site building experience turned out. From start to finish the experience was great! From Mr. Shayne Platt who signed me up to my project manager Andrey Alexander who is a true professional. If you would like to use site as example of an extremely satisfied costumer you can. I'm very impressed with look and "feel" of my web site. Thanks for all of the help. Manny Mazuarte,
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Thanks for the quick turnaround time on the changes to our website. I saw that you and the Aplus.Net staff made the revisions/corrections I sent to you last night. Everything looks GREAT. Thanks again for completing this project so quickly. We are very proud of the site you and Aplus.Net have helped us create. Bruce Alder
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I want to take the time to thank two of your dedicated employees, Vince in sales and Andrey your project manager that helped me to build truckersadvocate.net web site. With all the companies to choose from seemingly offering similar services, I chose Aplus because of Vince. He returned my initial call and all subsequent calls promptly and was very courteous and calm at all times. A few times I called him because, to my own admission, I get a bit overly anxious about accomplishing things right away. He always helped and gave me a reassuring feeling things would work out just right. Now to Andrey -- the man that helped deliver the details that made my website just how I wanted. I counted close to 40 or so e-mails I sent this guy and he hung in there and made it all happen. The custom application with drop down menus and all the text fields was not an easy task and he worked hard to make it better than I had expected. At one point he spent a considerable amount of time with me on the phone to thoroughly understand the specifications to move the job forward. Plain and simple he delivered a great job! I hope I was not too hard on him. Please give these two guys a pat on the back for a job well done in dealing with me and delivering a fantastic web site. I greatly appreciate their efforts and look forward to continued business with your company. Thank You
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Hi Boris, Irene Trias
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Dear Sirs, I am so glad that I decided to utilize your company to build my website. I plan to refer all of my friend to you! Best Regards,
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I am ecstatic that we had the chance to talk to someone that was willing to take the time, figure out what our problem was, and get us Live on the net, in time for our scheduled broadcast. Being a self-taught webmaster sometimes I get so frustrated with folks that can't take time and walk us through a problem step by step until we find out what is wrong. But my friend, you have done exactly that. You where very thorough in finding out what was wrong and patient in the way you handle Customers. Another Big Thanks to you for getting us going !!!!!!! Bobby Cash
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I am so amazed.... I have spent all day staring at this logo for further modifications, but I have not found anything less than perfect from this logo. It's beautiful and I think I am going to be content with this logo pending trademark approval and also Incorporation and DBA approvals as well. I will file this name for incorporation and dba tomorrow. Should anything change, I will let you know, but you can proceed with the finalization of this order; sent me a complete final copy in different formats according to your policy for order approval. Once again, thank you very much for everything you have done. It's been a pleasure working with you. Sincerely,
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This is a letter of recognition to your customer service employee, Steven Dine, and to your UNIX administrators. On June 3, 2005, Mr. Dine responded to our need for prompt service in helping to resolve a sticky situation regarding our ability to pass a server security test that was required by our merchant card service company (who processes our customer credit card transactions). We had recently transferred our Web hosting account to Aplus.Net because you professed a more secure server environment than our previous host. After we had made the move, we still failed to pass the scanning test initiated by our merchant card service company. I spoke to Mr. Dine and e-mailed him our "failed report summary". He forwarded it to the UNIX admin and they quickly drafted a detailed, comprehensive, and influential document that they forwarded to our merchant card company. The document addressed the security concerns point-by-point and was compelling in nature. Within an hour, our merchant card service company had overwritten their previous denial and issued us a passing grade and certificate of approval. If this issue had not been resolved quickly, we would have lost the ability to process customer credit card transactions resulting in serious consequences for our business. Thank you! Web Administrator
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Ms. Plansky, She is incredibly patient. She returns calls and responds to concerns immediately. She is flexible, creative, and helped me figure out how to solve problems. You must be very pleased having someone so capable on your staff. Please share my thanks with Sandra. Thank you for making this experience as painless as possible. Sincerely,
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Hey Phillip, I have NEVER called Aplus.Net without resolving a problem within 10 minutes. You guys ROCK. And Phillip, tell your bosses there that they are doing a great job also. Maybe I'm being over thankful, but with no military background, I believe that when parachuting out of a chopper from 1500 feet in the dead of night over some mountains in the northern section of Afghanistan with a small laptop, a compass, some night vision goggles, and a knife is the best part of the day ..... Thanks again Phillip.
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Hi Liz, Thanks,
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Thank you so much for your help. I believe the problem I have been experiencing is a firewall problem. My next step, after having spoken to my ISP, is to contact panda software and ask for a fix. ISP person believes they have one. I would also like to take this opportunity to thank the technical support people. Virtually, without fail, my experience with Aplus.Net has been an extremely positive one. I appreciate the patience and great attitudes of the techs I have dealt with. I feel like you are all there to help me learn and get me through the problems. I am a beginner and I have 3 disk-based websites that are almost ready for customers. Without the help of Aplus.Net tech support, I couldn.t have done it. Many thanks,
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I am once again amazed at your service desk people and how helpful they are. I work 2 1/2 hours from my home and I only come home on the weekends. I just signed up with Aplus.Net this week and did the sign up while I was at work. I came off for home, and left all my information in a folder laying on my desk at work. I had two choices. I could drive all the way back to work and get the folder so I could log in to my Aplus.Net account at home, or call some one at the service desk and offer to give them a box of Snickers bars if they would give me my account number, USER ID and password so I could work at home. I was fortunate enough to get Will on the phone and within seconds he had an email on the way to me with all my account information. I really appreciated his carefulness with security and telling me that he would be sending me the information in an email rather than giving it to me over the phone. WOW!!!! You guys are good. Anyone could call up and ask for that information if you just gave it out over the phone. Thank you Will for making me feel even more secure with Aplus.Net He said he could not accept the box of snickers bars so I offered to send this letter in his behalf to let you know what a great job he is doing. Seriously. you have found a group of service desk people that are so helpful. Surely you must have one person that is cranky and rude.... But if you do I certainly have not met any of them yet. (They all work for the competition so you don't have to worry). Thanks to Will for bailing me out and saving me a 5 hour drive tonight. Now I can spend my time working on my web page rather than driving in the dark. A very satisfied customer
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I just wanted to send a note to you and tell you what a great job Jack is doing on the phones. I must have had 10,000 questions and I asked him the same question more than once several times because I forgot to write his answer down from the night before. He never lost patience with me. I can tell you from personal experience that he is very very good with customer service.. I also want to tell you that I am just amazed at how easy it has been to change my Domain Names over to you (mostly thanks to Jack). It has been so easy that I am going to refer you to all my web master friends. You do a great job at Aplus.Net Thanks to Jack and all of you for the great service.
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Sonya, Respectfully,
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I had some trouble that needed attending to, I called tech support, and was helped by a tech named James. I just wanted to say he was very professional, and understanding. Thank you very much. Alexander Lawrence
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Dedicated Support, Regards,
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Ivana, Regards,
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Let us here at XnRadio.com ministries start by saying "Thank You" Mr.Kay and "Thank You" Aplus.Net. We were probably the most detailed and pickiest client Aplus.Net has ever had; with great communication with Mr. Kay and his design team we now have a web site that not only plays great positive music - but will affect many lives for eternity, if they choose. Our hats go-off to the team at Aplus.Net The Crew - XnRadio.com Ministries
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I just wanted to drop you guys a note to say how impressed I am with Aplus.Net. I've had a hosting account with you for a number of months now and I'm just amazed day by day how much you offer. I'm a freelance web designer and seriously recommend your services to everyone client I deal with. Thanks for everything!! John Willenborg
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Hello Ivan, I would like to take the time to say "Thank You" to your support team and Aplus.Net, for providing quick and effective customer support to me. At first, I was skeptical that a company selling domain names for $7 could effectively support their customers. I'm glad that your company has eliminated this believe for me. Aplus.Net is doing a fine job. I don't know you do it, but you do it well. Just as I said in a comment to your support team, I now recommend your company to friends and associates, and I will be extending the registration period of two domain I have registered with you, and will be transfering an existing domain from Network Solutions to Aplus.Net. Best Regards,
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Just a quick note to thank you for your superior service - the setup went smoothly and quickly and I'm impressed with the knowledge of your sales staff too. Top marks! Leigh Geary
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Hi, My name is Janie McQuillan and I was assigned to one of your web designers: Bazil Topalov. He has finished working on my website and I wanted to tell you how very pleased I am with how it turned out. He was a pleasure to work with and did an outstanding job. Thank you,
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Hello, How are you, i looked at my web site and i almost cried, u really did a wonderfull job, and that name means a lot to me, (DEIA). Ohhhh, my god,is really great. I got myself a new merchant account and soon i will email u all the info,that will work with Miva shopping card. I wonder is extra charge if the willput their own shopping card? It is the International Cardservice, one of the links u gave me, they are great, and i want to thank you. Please let me know what else am i missing, bcz i am not aware of what else i need to do, to get that going. Sincerly, Lidia
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Thank you for everything the website is perfect. Now I need clients! You are so great at designing webpages I will be a reference for you anytime! I will tell anyone who asks about the website about your company and what a great job you all have done for me. Thank you again - this
is wonderful - Loni Shiver
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Just wanted to pass along how nice
I think the control panel is now. www.shanebauman.com
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Dennis, the website is wonderful. You have been an absolute joy to have as my design manager. I look forward to working with you in the future. A couple of my students checked out the website today and they told me that they loved it. Thank you sooo much. You will be hearing from me soon because I know in the future that I want to have a photo gallery and a web journal link, but that's in the future. Take care, Wanda
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The site looks great! Thanks for everything. It has turned out to be far better than I first imagined! I have told several other real estate investors about Aplus.Net& now that my site is up, they can see for themselves how great your work is. Also, I don't know if I mentioned it before, but I will work with Linkpoint regarding the monthly billing issue. I appreciate your help on that issue. Again, thanks for everything, I couldn't be happier. Aplus.Net has certainly delivered everything promised AND MORE!
Dwayne Green
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I've been using the service
for less than 24 hours, but I've been extremely impressed by several
things already: Thank you, Tony Pujals
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I can not express enough how impressed
I am with your "customer support". For a person relatively
new to creating websites, this has been an invaluable help to me.
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Hi Lillian,
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Dear Mike,
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Hello, I just wanted to write you an email to let you know that Cliff is doing
a Thank you!
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| Dear Mr. Vachovsky,
I am writing to let you know what an excellent company I believe you have created. I have been in the web development industry for a number of years now and have never been as impressed by a hosting company as I have been by yours today. I have been researching web-hosts for a couple of days now trying to find someone to use for all of my client's site hosting needs. Through an article on cnet.com, I found your site. I was then pleasantly surprised to find that you are located in San Diego and so am I! I had lots of questions regarding my needs and which hosting plans were right for my usage. I ended up chatting and talking on the phone with one of your sales reps by the name of Liz, who was INCREDIBLY friendly, helpful and thorough. (I LOVED the live chat feature where you can actually SEE who you are talking to! That level of personal service in this industry is so rare and so wonderful!) I have had some very bad experiences in the past with other hosting companies and most others have terrible customer service reps - needless to say Liz was a breath of fresh air! I was also very impressed by the services you offer at such reasonable rates...and the overall look and functionality of your website I found to be unlike any other. I am scheduling a meeting between my business partner and myself so that I can tell him about finding Aplus.Net and that our search to find "the" hosting provider, is over! Congratulations on building such a wonderful company with wonderful services, prices and people! Sincerely,
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I wanted to send a quick note saying
how much I like your service. I
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... in the few times I've called whenever my dedicated server has a problem, I always get quick response, and this time is no different. Scott said that I will have feedback on my 'down' server in 15-20 minutes, and he's right the server's up again, and I'm using it to send out this email. So, my thanks to Dan and Scott (and whoever went to the datacenter to do the reset on the server) for quick response on this problem. Trevor Typoco
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this mail is to express greeting to Steve j and his great labor at Aplus.Net cause is helping too much new users like me im spanish and dont know much domains sstem register and he has helpped much me i wanna express my congratulations to this support system thank u a lot of Enrique Galan Carretero
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Just wanted to compliment you on having a strong AUP that prohibits adult AND other objectionable content. I think you would be surprised at the very large number of potential customers who would choose your services among the many alternatives because of your policies – we did. Thanks, Paul Stewart Snyder
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| Just wanted to drop you a note to
say that after having experienced many hosting services, and having a
fairly large amount of technical expertise in the ways of the internet,
I have never found a service that is as much of a pleasure to use as Aplus.Net
- the simplicity and completeness of the control console makes it so easy
to handle custom error pages and administer email accounts - the site
itself and the ftp have been performing flawlessly - tech support has
been helpful and to the point - in every way a superior service. You can be sure that any customer I deal with with web hosting needs will be pointed your way. Jason Goldman
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| My name is Jon Glatstein. I am MIS
for a small company called ATSG ( http://atsg.biz ).
I recently got a dedicated server from your company which will be replacing
the one I already have at a different company (host is oneavenue.com,
domain is atsgmembers.com). The tech I ended up with was Taylor Giddens. We were instantly able to cut through the static and get right to the good signal. My issues were taken one at a time and dealt with in a proper manner. It may seem that this is simply how things are "supposed" to be, and it is. Unfortunately, it is not how things ARE at most places. I am glad to see that things are that way at Aplus.Net. Taylor was a great help. Thanks for the great service.
Jon Glatstein
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| Dear Aplus.Net Staff, I'd like to take this time to pay you all a well-deserved compliment. The service and support I receive on a regular basis has been nothing short of professional and valuable. Just today, I received real-time e-mail support while at a customer site. The help I received was impressive to both my client and myself. He was most impressed when I told him about the live greeting when hitting the site and how help was online immediately. Thank you for your great work and support. I look forward to increasing our relationship and building satisfied web customers together. Sincerely.
Mark S. Oltedale
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| Dear Friends in Technology, I'm writing to ask you to recognize Azero Shannon for his outstanding and very kind service to me over the past weeks when I was not able to access the internet through A-Plus. There was some techical and/or billing department problem that many on your team tried to help me with. Everyone was friendly and courteous and did what they could, but no one succeeded in getting me connected until I was transferred to Azero. Azero was friendly, sympathetic, and dedicated to finding a solution, and he was able to communicate my situation to whoever finally resolved the problem. I enjoyed our conversations and felt reassured from the first one that he would remember my situation and talk with whoever was involved in the solution. If there hadn't been a solution, he would have let me know so that I could contact another company. He's a fellow Southerner, and I'm really grateful to him and for not having to leave A-Plus! He deserves a big bonus, but please don't move him away from the phone lines, because he comes through as such a fine person, one who really cares in an individual way about the caller.
Sincerely,
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| Hello,
This is just a note to express my thanks and overall satisfaction with
the quality of service we have received during the time that Aplus.Net
has been hosting our web site. The low cost combined with virtually 100%
uptime and available support makes this service ideal for a small, non-profit
organization like ours.
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| John, I want to thank you for finally helping me get to the bottom of the "AOL obstructed Email" mystery. Your assistance made all the difference, and your willingness to help me is something I genuinely appreciate. Companies so often do everything they can to keep from talking to their customers, and your personal intervention is the only way we'd ever have figured this out! (my apologies for ever remotely considering the possibility that my Email problems were caused by Aplus.Net, instead of AOL) I brought in high speed cable access this week to solve my AOL problem. I also posted a couple web host "reviews" for you guys. Thanks!
Bob Gasink LLC
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| Dear Mr. Aatif,
It is my understanding that you are a manager for support services. My name is Angelo Paul Grello and I am a web designer/developer. I have been a customer of Aplus’ for a couple of years and have quite a few accounts set up with your organization, along with countless referrals. Over the years I have had to deal with your support staff on many occasions. Most of the calls were related to errors I created on my end with a handful on your side. On each one, (the support calls) your team resolved the matter quickly. I will always expect that as a customer, as my demands are quite high. I have found out the hard way that a web hosting service should be judged and valued by the support team behind it. With all of that said, the following incident is the main reason I am and always will be an Aplus.Net customer.
With out getting into all of the minute details, I set up a windows base sever plan a few weeks a go and ran into some real issues with bringing over a domain name transfer along with active mail. I set this account up for a client who could not afford a burp in his e-mail based upon the nature of his business. Due to some set up errors I made on my side (again, I call ‘em like I see ‘em) the account virtually crashed. To make things even more ugly, the name servers where still pointing to my clients old web hosting company. The client I’m speaking of could keep me in business for years. I worked very hard to land this account. It goes without saying, my client was loosing his mind when he found out both his website and his e-mail were down. I assured him that Aplus.Net would have it resolved within twenty-four hours. He responded that it has always been his experience with his old web hosting company that this type of issue would take several days to resolve. He also made threats to go back to his old service, but decided to give me the twenty-four hours time to see what happened.
Enter into the picture the Aplus.Net Support Team, namely Shaun [] & Vassil []. It was though their outstanding knowledge and diligence that all of the issues were resolved in few short hours. My client was elated, I was elated and things are running smooth. I would like to get word through to both of these gentlemen by way of your management that they have more than made my day with their “Outstanding Service”. Please let them know that their level of performance is more than recognized on this side, it’s reveled! Shaun & Vassil have done their job well! I would also appreciate if you could post this letter to the highest level of management your channels can obtain.
By the way, my client would like me to begin the process of transferring his seventeen other web accounts over to the Aplus.Net Servers!!! J
Moral of the story… …You can always get a new customer to your product by offering the most competitive price, but only a great Support Team can keep them there! Hats off to Shaun & Vassil! Angelo Paul Grello
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| Shaun,
Again Aplus.Net has provided me with excellent support response time. The Aplus.Net team and yourself resolved the issues quickly and also provided me with full explanations as to the whys and why nots with regards to my problems. My client is happy and that is always the bottom line. As a result, I will continue to actively recommend Aplus.Net due to their outstanding service. Again, thank you all! Respectfully yours,
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I would like to bring to your attention the best hosting site I have ever known. I am not getting paid for this and I have not been asked to put their ad here. They are such a fantastic company that I want to tell as many people as I can about their site. And they are so inexpensive.
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 I am a new customer for Aplus.Net and
I am impressed. I was hosted for four years with another hosting service
and most nervous about the transition of moving my website and possible
disruption. Due to the professional customer service at Aplus.Net and
personal service all our files including cgi-scripts and flat-text data
bases
were
uploaded without a hitch following the excellent instructions they provided;
and where additional support was required they were there. Special thanks
to Manny. If you're thinking of a hosting service this I tell you: look no further. I intend to bring all my customers down here over to these good people at Aplus.Net. Steven Paul Spiegel
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 Well I have been with Aplus.Net now
for almost a year.. or longer.. not really sure... (laughing) all I know
is Greg Stuart is a fantastic man and has not only helped myself ..
but
everyone that I have sent to him. Straight up.. no sales pitch, just
simple customer satisfaction... and the technical department has been
amazing
with help and maintaining such a great place to have a site hosted. I
have recommended this company to everyone I know and will continue to
do so. Aplus.Net... I think the name speaks for not only the quality
of service as a company... but for the people individually, bravo ladies
and gents...
Charlie M
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| I am VERY impressed with the support
I get from Aplus.Net, both from the Sales end and from Technical Support.
It is nice to be able to call for Tech support and speak to a real live
human
without a bunch of hassle. Your Tech Support guys are outstanding by the
way. Very knowledgable and they do not talk down to the user. All of the
people I have had contact with were personable, polite and very professional.
You ALL are doing a GREAT job, keep up the good work! Ronald Johnson
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| keep up the good work. I tell everyone
about you guys. I am very pleased with your services. D. Spanos
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| I've got about 6 customers that I've
recommended to Aplus.Net because of your service...keep up the good work. Jim Macino, President
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| I think you guys are great! I refer everyone
I know to you folks. You're the best deal in town and your service is great.
Keep it up. David Gallegos
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| I have been a customer for almost a year.
I satisfied with the support I have received. Thanks for all the help.
Chris Ball
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| I just want to be aware of what a great
job Jeremy has done! He efficiently handled the transfer of my 19 domain
names from BulkRegister to Aplus.Net and even suggested 2 more ".biz"
alternatives to register (to help meet my business objectives).
Final count, Jeremy handled my 21 domain names during May and always followed through quickly and "kept me in the loop" as to their status via both E-mail and voice communication. I always knew where things stood with things under Jeremy's control. An "A+" to Jeremy! Jeff Tyler
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| The quality of service is excellent.
The server is extremely fast in terms of both bandwidth and processing speed.
All of my server-side content parsed extremely fast and the images were
delivered to clients at excellent speeds.
John
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| Thank you for the help! :>) from a
HAPPY customer! really thanks!
Mary Ann Fordyce
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| I have worked on the 'net' for a long
time, and this *is* one of the very *best* experiences I have had. If there
were more companies like yours the 'net' would be a great place to be...
;)
Robert Carter
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| We are extremely happy with [Aplus.Net's]
process and [the support staff] are very knowledgeable and have always got
the job done. Plus you can register domains for only $7.99 per year.
Michael Lauritzen
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 The TUBES Official Fan Club and Paul
Wood thank you for your untiring and cheerful support in the almost 3 years
associated with you. Bless all your faithful employees, including "my"
man Will.
Sherard Wood, webmaster for
|
 All of us at www.BeatlesTribute.com
are very impressed with the World Class Service of Aplus.Net, and for offering
the best Technical Support services available today. No doubt, Aplus.Net
will continue to raise the standards for service and support industry wide!
Again, thank you so very much for your dedication, support and for your friendly approach towards doing business in a world that all to often forgets, people are the real customer. After having been on the Internet for almost ten years, we only wish we had found Aplus.Net sooner! Have a great 2002 and BEYOND. Eddie Addison
|
 I am so used to lousy tech support recently
that it was just a breath of fresh air to have Justin help me. [My previous
phone company] decided on their own that I didn't need DSL anymore, and
Justin helped me get on line and kept me informed of what was happening
so I wasn't left hanging. I was afraid I would have to wait another three
weeks for a new order to be processed, but he worked with the Covad people
so that I am getting connected again this afternoon. Justin is a saint.
Give him a raise and a comp day. Thanks again.
Christine Norstrand
|
| I would like to commend Russ Williams
of the DSL Tech Support services for his tireless efforts in getting my
service up and running again ... tech support and especially Russ have
been
terrific. I will continue to be an Aplus.Net "member" for its
email
& web hosting services... I will continue to recommend Aplus.Net to
all my business associates & friends for their excellent service and
superior tech support personnel especially Russ Williams. Thank you for
taking
the
time to read my email and please pass on my sincere thanks to Russ. He
is an asset to Aplus.Net!
Joseph Sala
|
| I'd like to compliment Aplus.Net and its
employees. You and everyone I have spoke with since I started BooksForTheBlind.org
and my new domain name, GoodSchoolBadSchool.org treated me as if I was
a
rich customer with plenty of money to spend.
I am so happy with your service that I placed a little ad on my site featuring Aplus.Net. I claim that Aplus.Net is the best Host on the net. Our industry needs to save every penny and any Braille organization that wants to create a web site should call you. Please don't change. You are already perfect. John Heller
|
| You're the best-kept secret on the WWW!
The service is the best I've ever seen and you blow away the competition.
Keep up the great work.
Bill Ray
|
| I thought I'd just send you both a note
to let you know the exceptional help that Glenn Macy has been giving us
this last week to diagnose a particularly stubborn internet connectivity
problem...Glenn has been working diligently with us, MegaPop and Sprint
to find a resolution.
People in the front line get more flak than most, and I'm sure you only hear from customers who have had bad experiences. I hope this note will redress the balance. Give Glenn the afternoon off. Dr. Tony Cox
|
| I just wanted to send you a note to let
you know that Josh in tech support worked hard to try and take care of me
in reference to the problem I was having. I am grateful for your efforts
and wanted to let you know that Josh is a good man.
Michael Blair
|
 Thank you! I'm very satisfied with the
speed and stable conditions, of course the technical support is great and
the Solo II plan is extremely affordable. I'm looking forward [to upgrading
to a plan with] PHP and MySQL support in the near future.
Calvin Tsang
|
| I just wanted to say thank you all for
you assistance over the last couple years. I have hosted a number of domains
in the past. Your sales, support, and billing departments have always been
there when I've had a problem. I think you guys (and gals) have done an
outstanding job! You can be assured that only positive word of mouth will
come from this.
Have a wonderful holiday season. Markus Quon
|
| I have been very happy with the service
that I have gotten from Aplus.Net and just want to email you to say thank
you.
Berend |
| Just thought I would take a few minutes
and thank you for your great service. When I hear about all of the horror
stories regarding other web hosts, I am grateful to have chosen "Aplus.Net".
Keep up the good work!
Julie
|
| Finally found Aplus.Net [for DSL service].
Aplus.Net issues a static IP so it turned out to be a bit different [than
my previous provider]. Didn't know a lot about them but have to hand it
to
them...they stuck with it and got it switched over. All in all, a great
experience. These guys seem to know what they're doing. Finally. An ISP
I can deal with.
screen name: a10u8
|
| I just configured my system at home to
use your ISP last night and I have to say your quality seems to be very
good. I noticed much improvement in accessing the Internet from Aplus.Net
than from my will be former ISP, Mindspring.
Sean
|
| Thanks for the update on Ricochet. We
will keep our fingers crossed that someone will purchase the technology
and we can continue with your great service.
Bob/Judy
|
| I signed up for your wireless service,
and I can not say enough how HAPPY I am with it :) everything installed
and setup in MINUTES with no, and I mean no problems!!! I saw 10x my connection
speed and almost 8x my download speed immediately. yeah hooo.. You can count
on me to recommend wireless to anyone I know.
John Hart
|
| I just wanted to let you know how pleased
I was to get my wireless "Ricochet" service up and running. The
PC card installation was a breeze. I used my "Dialpad.com" Voice
over Internet account and turned my laptop into a free cellular phone !!
Thank you for your prompt signup this morning and assistance. Spencer Lawes
|
| I have been with Aplus.Net for 2 years
and would like to thank you all for the excellent service. Keep up the good
work.
Mark Voss
|
| If I haven't said that before...I'm saying
it now. Thank you, thank you, thank you, thank you so much for your patience,
understanding and dedication to the customer to help get me back on track.
I thank you and Aircaster thanks you.
Christopher Garner
|
| Thank you for donating video streams
and being a sponsor for the live web cast of the 2001 Pacific Beach Block
Party. The streams worked great and helped us to promote the event. It was
a pleasure working with your staff, they were both knowledgeable and friendly.
This kind of support is the reason we and our clients web host with your
company.
Darin Wilkinson
|
| I just wanted to let you know that I
recently got myself in a situation were the privacy of my stats page was
suddenly available to my competitors. We were very concerned and contacted
the tech support dept. The gentleman who helped us, Sean Murdock, was very
polite and helpful. While he was told at first there was nothing that could
be done to help me, he immediately went out of his way and had a solution
to our problem in less than 24 hours. Now that's service! I have always
referred Aplus.Net to my clients but now I will insist they use your company
as their service provider. Thanks Sean!!
Misty Roberts
|
| After two unsuccessful nightmare attempts
at getting DSL, I tried Aplus.Net. I expected to get "the run around".
Aplus.Net had DSL in my home in 7 days. Yes 7 days. Aplus.Net shipped my
modem to me, and I installed it my self. I just followed the directions
on the box and hooked it up. It was super easy. I totally recommend this
company. They are great.
Dario Lidowitz
|
| Aplus.Net rocks! Getting my website migrated
was simple. Their Technical support was easy to reach (less than 2 minutes)
and extremely knowledgeable. The whole process from start to finish was
great.
Kyle Porta
|
| Recently, I had a problem with my bill.
I called Aplus.Net, got straight through to a live person, and explained
my situation. The young lady on the other end apologized, and fixed my problem.
No questions asked. I was shocked how good the service was. It's refreshing
to see a company putting so much effort into customer service.
Ian Lashley
|
| In December, the ISP I was with had gone
out of business. My DSL line was sold to another company and I could not
get online. After trying to get a hold of my new ISP for six days with no
success, I wrote a letter and canceled my serviced. I was suddenly in the
market for a new DSL provider. I called a few companies and selected Aplus.Net.
The sales person was informative and polite. I was installed within two
weeks and service has been great. DSL is fabulous, better than before.
Eric Ritz
|
| Aplus.Net is great. The sales person
for DSL was patient, informative and made me feel that the company was going
to be around for a long time. Imagine an ISP started in 1992! I ordered
Business DSL and the entire process, from my initial contact, to getting
online was 18 days. I highly recommend this company to my family and friends.
Even my boss is happy.
Susan Reilly
|
| I would like to thank you for your excellence
in customer service and support. Your Web hosting experts are terrific.
I just wanted to let you know your work is greatly appreciated, and I look
forward to doing more business with you in the near future.
Robert T. Baldi
|
| I used Aplus.Net before, tried to switch
to a cheaper service but it was no good so I'm switching back. It is good
to be back. I will never leave again.
Paul Crutcher
|
| I've been quite happy with the service
from Aplus.Net so far. You folks have been great, from sales to tech support.
Thanks again,
Christopher Parks
|
| I must tell you that the Aplus.Net has
fixed my problems with my mail - outgoing and incoming. Thank you for whatever
it is that you did. Also, I must compliment you and your company on the
courtesy shown to me from every one of the technicians I talked to. Please
compliment them from me.
Lois L.
|
| We just completed posting our new website
with Aplus.Net. Your people were excellent and your service a perfect fit
for our needs. We were referred to your company by Lori Sklar of NetBarExams.com:
and I must say you seem to deliver on all the positive things she said to
convince me Aplus.Net was the right choice. Thank you for a positive and
pleasant experience.
Mike Goldstein
|
| I was cruisin' the net and what do I
see, your logo/banner on Yahoo! Excellent. Being a satisfied customer for
several years now, I am pleased to see more of your fine service being flogged
for people to see. I have recommended Aplus.Net/Websolo to everyone that
would listen (I think I've got 2 people to sign up so far, not great numbers,
but 2's better than nothing!) Keep up the good work.
Mike Gettings
|
| I was quite impressed with your technical
support. Your guys were very helpful during my call earlier tonight. The
person at Aplus.Net was Very professional, courteous and more willing to
help. Thank you.
Walt Snider Jr.
|
| Just wanted to say thanks for your help.
We got our site up about a week ago and everything's working great. Your
online invoices are a great feature - it's nice to be able to check account
status any time.
Thanks again for all your help! Alan Blount
|
| Hi Aplus.Net folks: I recently switched
my website from another provider to Aplus.Net and have found this to be
an excellent choice in every way; faster connection, better tech support,
more storage, 60% less money, and much better and faster access statistics.
Peter Spoecker
|
| Aplus.Net is awesome... their servers
are super fast and the rates are definitely competitive....
Bradley Grosh
|
| Aplus.Net service works great. I loaded
up an html, .Jpg and .Gif file to the solo12 location. A few hours later
I looked in my domain and there it was! I loaded a change through ws_ftp
and it took it - NO PROBLEM.
Bruce Cattanach
|
| After much research and trial testing
ISPs, I chose Aplus.Net. I chose the unlimited plan. I had top quality connections,
never had a problems with both channels connecting. My bandwidth on demand
kicked in instantly as I am used to with UUNET, and I was achieving 15KB/s
on my RT328. That's the highest I can get on that router on binaries. The
NY area I am in has 11 dial-in numbers in different areas! Great company.
RSF
|
| I just wanted to send you a "thank
you" note to let you know how jazzed I was to see my websites online
this morning for the first time - even though they're still just under construction.
Thank you for making it so easy. Your services are GREATLY appreciated.
Margit Moreland
|
| Aplus.Net is much better for DSL than
the competition. There is no latency and the Customer Service was fast and
reliable. I have called three times and each time I spoke to a person immediately.
Diane Burmeister
|
| I recently signed up for hosting services
with your company. The person helping me was great! Give him a raise! Your
tech support people are also great. I had a lot of questions (all stupid)
and your tech people cleared it all up and never once lost patience with
me. I will recommend Aplus.Net to all the people I know.
Jacquet Lewis
|
| Good God, even my helpdesk is off Christmas
Day! Thanks for being there during the holidays -- and for the continuing
excellent service. Please pass my wishes for a Merry Christmas and a Happy
New Year on to the whole staff.
Joyce Rogers
|
| If you guys continue your current record
of technical excellence you won't be writing many service tickets. Good
job!
John
|
| Your service is better and faster than
the service my employer uses. If you had an access number we could use from
Hong Kong/China, we would use your service FOR SURE. Your tech support is
Aplus.Net. Thanks, and see you in the future,
Js
|
| I am very pleased with the Aplus.Net
web and domain name hosting. The server is fast and lookup and transfer
times are faster than almost all other sites.
David D
|
| My DSL with Aplus.Net is incredibly fast.
Tech support has been great. Even at 2 AM. Thanks.
Susan Hastings
|
| I have nothing but praises for this ISP...so
many of my friends have problems with their ISP's and I have not encountered
any with Aplus.Net. Their support people have been most helpful and continue
to be. Thank you, Aplus.Net
Julie Clauss
|
| I would like to thank you for your excellent
online account creation system via your website. It's a pleasure to finally
find a company that's willing to give a client credit for knowing how to
use the net and configure the local system, instead of the typical "You
will receive a CD in 4-6 weeks that will sign you up." Thanks again
for an excellent service,
Ian Lepore
|
| Thank you for your prompt actions in
regard to the transactions that I have made in the past several days. Your
billing department is an example of how I would like to see other businesses
react to customer's requests.
Jason W. Blasdell
|
| Just a Thank You for your helpful and
well priced business and personal accounts. We have been up and running
with our site since January and we recommend Aplus.Net to our members as
well as friends! Thank YOU,
Janet Johnson
|
| Well, I mostly play online multiplayer
games (quake, quake2, starcraft, etc.) I have been using Aplus.Net for close
to 6 months or so, and before this I have tried most of the San Diego ISP's
(started on the net with AOL, Earthlink, CTS) when your playing "twitch"
games like quake or other shooters, the lower the ping makes a HUGE difference
with game play, even a 20-50ms higher ping is incredibly noticeable. And
Aplus.Net has given me the best pings, and I have been incredibly happy
with the service. I have recommended Aplus.Net to friends just getting on
the net. I have received great support (really fast replies to emails and
billing questions) and awesome service. Aplus.Net is the best dialup provider
in San Diego. A very happy customer,
Darren Makris
|
| I want to tell you how much I enjoy working
with your company. Without exception your people are pleasant, very knowledgeable
and professional. Your service is outstanding.
William Heffner
|
| I want to thank you all for the help
you gave me today starting to use my account... All your people I talked
to were helpful and courteous. It will be a pleasure doing business with
your company. Thanks,
Tony Phaneuf
|
| I appreciate that my concerns are being
handled. It's good to see you are willing to take steps to provide good
service, even for low margin customers like us with SOLO plans. THANKS,
Scott Harris
|
| I have had many Virtual Hosting providers,
but they all have had problems. (I even lost the data of my site on two
of them. Can you believe this? :-) Anyway, Aplus.Net helped my business,
since the sites have been up all the time. I've known Aplus.Net for many
months. I must say that you provide me with GREAT services!
Dragos G. Alexandru
|
| Aplus.Net is still the best deal for
hosting a site, either Websolo or Junior and senior sites. I presently use
a combination of cable access and Aplus.Net services.
Alan Cates
|
| Thank you once again. This type of customer-oriented
service is quite a contrast to the kind of support one receives from the
"other guys" (AOL)!
Deborah Bortisser
|
| Thank you very much for your excellent
service. I will positively recommend Aplus.Net to my friends, associates,
and family in return. Thank You,
Erik Garcia
|
| I would like to let you know that your
service has been excellent. Thank you,
John Engen
|
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