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Increase
sales

Reviews are a great way for consumers to get credible information about a business, product, or service, which is why 90% of consumers make a purchasing decision based on social reviews.

Improve
your reputation

Build your brand's credibility by gathering more 4 and 5-star reviews on the channels your customers trust the most, thanking customers for their reviews, and quickly responding to negative ones.

Boost
local SEO

More reviews mean more new content and relevant keywords, resulting in better local search listings. It also shows that your business is legitimate, earning trust with customers and search engines.

Online Reviews

Increase the number of your online reviews by sending automated review requests to customers via text messages and emails.

Reputation Management

Track what's being said about your business, embed reviews to your website, and respond directly to reviews and social media posts all from one single platform.

Social Calendar

Create and schedule engaging content to all of your social media channels or let our artificial intelligence engine do it for you.

Competition Tracker

Keep an eye on what people are saying about your competitors and what they are posting online.

Social Review Channels

Save time

We made it faster and easier for you to gather reviews, respond to comments, and schedule social media posts. With our mobile application, you can manage your online reputation on the go.

Frequently asked questions

  • What are the benefits of managing your online reviews?

    Responding to both positive and negative reviews is an opportunity to show customers you care, build stronger relationships, and to encourage customers to do business with you again with special offers ­– all while improving your SEO.

  • How do you respond to negative reviews?

    With negative reviews, it's important to respond as quickly as possible. Here are some tips for writing your response. Start off by saying you're sorry. Be empathetic, honest, and accountable, and then offer a pragmatic solution. If the conversation continues after the reply, try taking it offline.

  • Are negative reviews hurting my online reputation?

    The more reviews you gather, the less prominent the negative reviews will be. Our online reputation management tool lets you easily gather more reviews with an automated SMS message or email that you can customize. We also made it quicker to respond to negative reviews as you can reply directly from our platform or download the mobile application to manage your reviews on the go.

  • What are the benefits of social media?

    Social media boosts your visibility among potential customers, letting you reach a wider audience. With our social content and engagement tool, you will see instant value as you automatically start to build a following on social media channels. On the social calendar, you can view all the scheduled posts as well as the amount of time and money saved by using the tool. Keep in mind that social platforms have successfully removed the barriers between companies and their customers. Instead of calling a customer service line, many people turn to Facebook or Twitter to solve problems or find information.

  • How can I learn more about Deluxe Reviews Promoter?

    If you have more questions, visit our Knowledge Base or join us for an interactive online demo to learn more about Deluxe Reviews Promoter.

Case Studies

Discover how Deluxe Reviews Promoter can help optimize your business's online visibility through reviews and social media.

Deluxe helps local storage business increase reviews nearly 70%

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Platinium Outdoor Concepts optimizes online visibility with reviews and social

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